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| 1: How to track your shipments? |
| ¡° You can access our website to track your shipments.
¡°Pewkee also provide phone support to assists you to track your shipments.
You can contact our Customer service number 886-2-2562-3533,
To track shipments import from Hong Kong, Macao , and China press 2,
To track shipments export Hong Kong , Macao , and China press 3,
To track international shipments press 4. |
| 2¡GCollection of shipments (Document, Parcels, or huge consignment) |
| ¡°To collect:
¡÷ So long your company is within our service areas we will send our staff to collect the shipments at your place. If the area is very remote, please call our customer service number, our staff will try to arrange.
¡÷ You can also arrange to drop off the shipments personally to any of our branch.
¡°To deliver:
¡÷ Our staff will deliver the shipments to your place as soon as possible; You can also arrange to collect at our office.
¡°Payment:
¡÷ You can arrange to pay cash when we collect your shipments, or arrange to pay by the consignee according to shipping contract.
¡÷ You can also choose to open a shipping account with us so that we will bill you at the end of every month. To open a shipping account, please kindly contact our sales representative. (886-2-25552125) |
| 3¡GOffice location enquiries |
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You are welcome to call us at 886-2-2562-3533 or Click ¡¥Network' at our menu bar from our website for further information.
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| 4¡GComplaints, General Enquiries, or Feedback |
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You are welcome to call our customer service personnel at 886-2-2562-3533. or email us at service@pewkee.com . You can also access our Feedback section by clicking ¡¥Contact Us' at our menu bar from our website to send your feedback to us. |
| 5¡GBusiness hours |
¡° Monday to Friday 09:00AM ~ 19:00PM
¡° Saturday 09:00AM ~ 17:00PM
Note: The above information is currently only applicable in Taiwan .
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